Luxe Touch
Luxe Touch
Ticket Service
Estimated Time of Response : 6 to 8 hours.
When to Raise a Ticket : 24/7
*Expect some slight delay during non-office hours.
*Luxe members only.
Mail Service
Estimated Time of Response : 4 to 6 hours.
When to E-mail us : 24/7
*Expect some slight delay during non-office hours.
*Luxe members only.
Estimated Time of Response : within 2 hours.
When to WhatsApp us : 10 a.m. to 6 p.m.
*Expect to get a response within 2 hours. There can be some delay during rush hours, but we always try our absolute best to resolve your issue before our promised time of 2 hours.
*Luxe members only.
Call
Estimated Time of Response : 2 minutes.
When to Call us : 10 a.m. to 6 p.m.
*Call us during office hours. If the line is busy, please call back or leave a WhatsApp message. In case we miss your call, don’t worry. We shall call you back inside 2 hours.
*Luxe members only.
Ticket Service
Estimated Time of Response : 6 to 8 hours.
When to Raise a Ticket : 24/7
*Expect some slight delay during non-office hours.
*Luxe members only
Mail Service
Estimated Time of Response : 4 to 6 hours.
When to E-mail us : 24/7
*Expect some slight delay during non-office hours.
*Luxe members only
Estimated Time of Response : within 2 hours.
When to WhatsApp us : 10 a.m. to 6 p.m.
*Expect to get a response within 2 hours. There can be some delay during rush hours, but we always try our absolute best to resolve your issue before our promised time of 2 hours.
*Luxe members only
Call
Estimated Time of Response : 2 minutes.
When to Call us : 10 a.m. to 6 p.m.
*Call us during office hours. If the line is busy, please call back or leave a WhatsApp message. In case we miss your call, don’t worry. We shall call you back inside 2 hours.
*Luxe members only