Luxe Touch

Luxe Touch

Ticket Service

Estimated Time of Response : 6 to 8 hours.

When to Raise a Ticket : 24/7

*Expect some slight delay during non-office hours.

*Luxe members only.

Mail Service

Estimated Time of Response : 4 to 6 hours.

When to E-mail us : 24/7

*Expect some slight delay during non-office hours.

*Luxe members only.

WhatsApp

Estimated Time of Response : within 2 hours.

When to WhatsApp us : 10 a.m. to 6 p.m.

*Expect to get a response within 2 hours. There can be some delay during rush hours, but we always try our absolute best to resolve your issue before our promised time of 2 hours.

*Luxe members only.

Call

Estimated Time of Response : 2 minutes.

When to Call us : 10 a.m. to 6 p.m.

*Call us during office hours. If the line is busy, please call back or leave a WhatsApp message. In case we miss your call, don’t worry. We shall call you back inside 2 hours.

*Luxe members only.

Ticket Service

Estimated Time of Response : 6 to 8 hours.

When to Raise a Ticket : 24/7

*Expect some slight delay during non-office hours.

    *Luxe members only

Mail Service

Estimated Time of Response : 4 to 6 hours.

When to E-mail us : 24/7

*Expect some slight delay during non-office hours.

*Luxe members only

WhatsApp

Estimated Time of Response : within 2 hours.

When to WhatsApp us : 10 a.m. to 6 p.m.

*Expect to get a response within 2 hours. There can be some delay during rush hours, but we always try our absolute best to resolve your issue before our promised time of 2 hours.

*Luxe members only

Call

Estimated Time of Response : 2 minutes.

When to Call us : 10 a.m. to 6 p.m.

*Call us during office hours. If the line is busy, please call back or leave a WhatsApp message. In case we miss your call, don’t worry. We shall call you back inside 2 hours.

*Luxe members only